Using CAHPS(R) Item Set that Address Cultural Competence and Health Literacy: Webcast

Using CAHPS® Item Set that Address Cultural Competence and Health Literacy

Webcast

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Date: Tuesday, April 5, 2011
Time: 1:00 - 2:30 pm EST
Cost: Free

Registration: Select to register for the Webcast.
https://event.on24.com/eventRegistration/EventLobbyServlet?target=registration.jsp&eventid=284726&sessionid=1&key=D39139A7BBAD10290257D51C2B4ADC9A&partnerref=ahrqnews&sourcepage=register

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The CAHPS® User Network will present a free Webcast on what you can gain from using two CAHPS® supplemental item sets for the Clinician & Group Survey:

•Questions about providers' efforts to address health literacy.
•New questions to assess the cultural competence of providers.
Target Audience
•Organizations interested in improving patients' health literacy and the cultural competence of health care providers.
•Organizations interested in measuring and reporting quality at the level of medical groups and individual clinicians, including medical groups, health plans, health systems, and survey vendors.

More Information

To learn more about this event, visit https://www.cahps.ahrq.gov/content/community/events/COMM_EVENTS_webcast2011-4-5.asp.

About CAHPS®
CAHPS® stands for Consumer Assessment of Healthcare Providers and Systems. It encompasses a family of surveys that can be used to examine health care quality from the patient's perspective. To learn more about the CAHPS® program, visit http://www.cahps.ahrq.gov.

Current as of March 2011


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Internet Citation:

Using CAHPS® Item Set that Address Cultural Competence and Health Literacy, Webcast. March 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/about/cahpswebcast.htm

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Using CAHPS(R) Item Set that Address Cultural Competence and Health Literacy: Webcast