Analysis of CAHPS Results: How to Identify Opportunit​ies to Improve Patient Experience

Now Available in The CAHPS Improvement Guide: Updated Guidance on Analyzing Survey Results

The CAHPS Consortium has updated guidance on how to use CAHPS survey results as well as other quantitative and qualitative information to:

• Identify your organization’s strengths and weaknesses.
• Define the problem(s) you should and can address.

View “Analysis of CAHPS Results” in the CAHPS Improvement Guide at https://www.cahps.ahrq.gov/qiguide/content/analysis/default.aspx.


Check Out Materials from Related Webcasts

• Improving Patients’ Experiences: How Primary Care and Specialty Practices Are Using the CAHPS Clinician & Group Survey ► Improving Patients’ Experiences: How Primary Care and Specialty Practices Are Using the CAHPS® Clinician & Group Survey

• Improving Your Performance on the CAHPS Health Plan Survey ► Improving Your Performance on the CAHPS Health Plan Survey


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Analysis of CAHPS Results