The health implications of apologizing after an adverse event

The health implications of apologizing after an adverse event.
Allan A, McKillop D. Int J Qual Health Care. 2010 Feb 5; [Epub ahead of print].

Drawing on literature in physiology and psychology, this piece discusses how disclosure may improve the recovery and health of patients who have experienced harm.
http://psnet.ahrq.gov/resource.aspx?resourceID=17682

International Journal for Quality in Health Care Advance Access originally published online on February 5, 2010
International Journal for Quality in Health Care 2010 22(2):126-131; doi:10.1093/intqhc/mzq001

open here please:
http://intqhc.oxfordjournals.org/cgi/content/abstract/22/2/126