Return of the CAHPS User Network

Return of the CAHPS User Network

Return of the CAHPS User Network

Agency for Healthcare Research and Quality (AHRQ) sent this bulletin at 04/30/2013 01:30 PM EDT

The Agency for Healthcare Research and Quality has relaunched the CAHPS User Network, a free resource for all users of the CAHPS patient experience surveys. The CAHPS Web site is currently unavailable while it undergoes a transition to a new home on the AHRQ Web site (www.ahrq.gov).

If you have any questions about the CAHPS surveys or related products, please contact the CAHPS User Network at:

• New email: CAHPS1@westat.com
• Toll-free phone number: 1-800-492-9261

If you have any questions about the CAHPS Database, please contact the CAHPS Database at:

• New email: CAHPSDatabase@westat.com
• Toll-free phone number: 1-888-808-7108

The CAHPS User Network:

• Supports users in fielding the surveys and using results to inform consumers and improve patient experience, and
• Develops and distributes instructional information about the various CAHPS surveys.