NQMC Update Service: August 26, 2013 ► American Medical Association

NQMC Update Service: August 26, 2013

August 26, 2013

Measure Summaries

American Medical Association

• Communication climate: mean scale score for the "Community Engagement" items on the Patient (or Pediatric) Survey and Staff Survey.

• Communication climate: mean scale score for the "Data Collection" items on the Patient (or Pediatric) Survey and Staff Survey.

• Communication climate: mean scale score for the "Health Literacy" items on the Patient (or Pediatric) Survey and Staff Survey.

• Communication climate: mean scale score for the "Individual Engagement" items on the Patient (or Pediatric) Survey and Staff Survey.

• Communication climate: mean scale score for the "Language" items on the Patient (or Pediatric) Survey and Staff Survey.

• Communication climate: mean scale score for the "Leadership Commitment" items on the Patient (or Pediatric) Survey and Staff Survey.

• Communication climate: mean scale score for the "Performance Evaluation" items on the Patient (or Pediatric) Survey and Staff Survey.

• Communication climate: mean scale score for the "Socio-Cultural Context" items on the Patient (or Pediatric) Survey and Staff Survey.

• Communication climate: mean scale score for the "Workforce Development" items on the Patient (or Pediatric) Survey and Staff Survey.