AHRQ Patient Safety Network ► Addressing Behaviors that Undermine a Culture of Safety, Reliability and Accountability.

AHRQ Patient Safety Network





Addressing Behaviors that Undermine a Culture of Safety, Reliability and Accountability.

TeamSTEPPS Webinar Series. Agency for Healthcare Research and Quality. September 9, 2015; 1:00–2:00 PM (Eastern).

This webinar will explore how TeamSTEPPS strategies were applied to reduce the impact of disruptive behavior on teamwork. The session is a part of a series of archived and future educational modules on TeamSTEPPS.

Conference information 
Registration information 

Related Resources

BOOK/REPORT

Internal Bleeding: The Truth Behind America's Terrifying Epidemic of Medical Mistakes. Updated edition.

Wachter R, Shojania K. New York, NY: Rugged Land; 2005. ISBN: 1590710738.

COMMENTARY

TeamSTEPPS: assuring optimal teamwork in clinical settings.

Clancy CM, Tornberg DN. Am J Med Qual. 2007;22:214-217.

STUDY

Do medical inpatients who report poor service quality experience more adverse events and medical errors?

Taylor BB, Marcantonio ER, Pagovich O, et al. Med Care. 2008;46:224-228.

TOOLKIT

Hospital Guide to Reducing Medicaid Readmissions.

Boutwell A, Snow J, Maxwell J, Bourgoin A, Genetti S. Rockville, MD: Agency for Healthcare Research and Quality; August 2014. AHRQ Publication No. 14-0050-EF.

View all related resources...