NQMC Update Service: December 21, 2015

Measure Summaries

Center of Excellence for Pediatric Quality Measurement, Boston Children's Hospital

• Hospital inpatients' experiences: parents' overall rating of hospital.

• Hospital inpatients' experiences: percentage of parents who reported how often doctors communicated well with their child.

• Hospital inpatients' experiences: percentage of parents who reported how often nurses communicated well with their child.

• Hospital inpatients' experiences: percentage of parents who reported how often providers kept them informed about their child's care.

• Hospital inpatients' experiences: percentage of parents who reported how often providers prevented mistakes and helped them to report concerns.

• Hospital inpatients' experiences: percentage of parents who reported how often the area around the room was quiet at night.

• Hospital inpatients' experiences: percentage of parents who reported how often the room and bathroom were kept clean.

• Hospital inpatients' experiences: percentage of parents who reported how often their child's doctors communicated well with the parent.

• Hospital inpatients' experiences: percentage of parents who reported how often their child's nurses communicated well with the parent.

• Hospital inpatients' experiences: percentage of parents who reported how often they got prompt help when they pressed the call button.

• Hospital inpatients' experiences: percentage of parents who reported how often they had privacy with providers when discussing their child's care.

• Hospital inpatients' experiences: percentage of parents who reported whether providers asked about their child's pain.

• Hospital inpatients' experiences: percentage of parents who reported whether providers communicated about their child's medicines.

• Hospital inpatients' experiences: percentage of parents who reported whether providers helped their child feel to comfortable.

• Hospital inpatients' experiences: percentage of parents who reported whether providers involved teens in their care.

• Hospital inpatients' experiences: percentage of parents who reported whether the provider prepared them and their child to leave the hospital.

• Hospital inpatients' experiences: percentage of parents who reported whether they were kept informed about their child's care in the emergency room.

• Hospital inpatients' experiences: percentage of parents who reported whether they would recommend this hospital to their family and friends.