Telehealth will be free, no copays, they said. But angry patients are getting billed.

Telehealth will be free, no copays, they said. But angry patients are getting billed.

Telehealth will be free, no copays, they said. But angry patients are getting billed.

Karen Taylor had been coughing for weeks when she decided to see a doctor in early April. COVID-19 cases had just exceeded 5,000 in Texas, where she lives.