CAHPS Research Meetings: Oct. 19 – Virtual Research Meeting on Patient Experience, Patient Safety, and Provider Well-Being: Associations and Paths for Quality Improvement

CAHPS Research Meetings: AHRQ occasionally hosts research meetings that bring together researchers, subject matter experts and key stakeholders to focus on specific topics of interest related to CAHPS surveys. On Oct. 19, AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program will host a free virtual research meeting to explore how data from CAHPS surveys and other patient experience information can help improve patient safety and the well-being of the healthcare workforce. The CAHPS Research Meeting will share findings on: How exposure to, and use of, information on patient experience affects the well-being of providers and staff The relationship between patient safety culture and patient experience How better communication with patients can improve patient safety and lower malpractice risks What patient narratives can tell us about opportunities for improving patient safety Donald Berwick, M.D., M.P.P., President Emeritus and Senior Fellow, Institute for Healthcare Improvement, will deliver the keynote presentation on “How Improving Patient Experience Can Help Us Achieve the Quintuple Aim in Healthcare.”