Register for Sept. 13 Webcast on “AHRQ’s CAHPS® Program: Addressing Emerging Needs for Patient Experience Measurement and Improvement”

Register for Sept. 13 Webcast on “AHRQ’s CAHPS® Program: Addressing Emerging Needs for Patient Experience Measurement and Improvement” https://us02web.zoom.us/webinar/register/WN_AVrAvfn7QBO9NVudmalMdQ#/registration Date: Wednesday, Sept 13, 2023 Time: Noon – 1:00 p.m. ET Register Now On September 13, AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program will host a free webcast about how the agency’s CAHPS Consortium is addressing survey stakeholders’ emerging needs for patient experience measurement and improvement. Topics of the webcast include: The value of AHRQ’s CAHPS program and its use of survey results to improve patient experience Updates in survey content in response to changes in care delivery Efforts to improve CAHPS survey design and administration methods The development of new surveys in response to emerging information needs Speakers: Caren Ginsberg, Ph.D., AHRQ Ronald Hays, Ph.D., UCLA and RAND Susan Edgman-Levitan, PA, Stoeckle Center for Primary Care Innovation, Massachusetts General Hospital Joann Sorra, Ph.D., (Moderator), Westat For questions, please contact the CAHPS User Network at cahps1@westat.com or 1-800-492-9261.