KFF Health Misinformation Tracking Poll: Artificial Intelligence and Health Information Marley Presiado, Alex Montero, Lunna Lopes, and Liz Hamel Published: Aug 15, 2024

https://www.kff.org/health-misinformation-and-trust/poll-finding/kff-health-misinformation-tracking-poll-artificial-intelligence-and-health-information/?utm_campaign=KFF-Misinformation-Trust&utm_medium=email&_hsenc=p2ANqtz--W7MMNCE9xQFBcemDRMP5S5qASsILDX0FXccJi_8adZ-MO-kueg3TphjLT0i9my4p3Pm9EiyFqLeUw920cfdgiGDnQGg&_hsmi=320132233&utm_content=320132233&utm_source=hs_email Poll: Most Who Use Artificial Intelligence Doubt AI Chatbots Provide Accurate Health Information Amid rising interest in and use of artificial intelligence (AI) by individuals and businesses, most of the public (63%), including most AI users (56%), are not confident that AI chatbots provide accurate health information, a new KFF Health Misinformation Tracking Poll finds. The poll comes as AI chatbots such as ChatGPT, Google Gemini, and Microsoft CoPilot have become widely available and public use has risen. About one in six (17%) adults now say they use such chatbots at least once a month to find health information and advice. That includes a quarter (25%) of those under age 30. “While most of the attention around AI in health is focused on how it can transform medical practice and create new business opportunities, consumers are also using it, and the jury is still out on whether it will empower or confuse them,” KFF President and CEO Drew Altman said. “At KFF, our focus will be on how AI and other information technologies affect people.”