States Pay Deloitte, Others Millions To Comply With Trump Law To Cut Medicaid Rolls By Samantha Liss and Rachana Pradhan March 31, 2026

https://kffhealthnews.org/news/article/state-medicaid-work-requirements-eligibility-systems-deloitte-accenture-optum/?utm_campaign=KHN%20-%20Weekly%20Edition&utm_medium=email&_hsenc=p2ANqtz-9s6N0awq4pI9dMDlHdTB_3q880ri0i4t2NIJOxP5jQN6GGcpuOJGm30vlStxQZ5B4weeJAHUyD-dbeG5BIOh9p4to-xg&_hsmi=412113676&utm_content=412113676&utm_source=hs_email We’re Samantha Liss, a Midwest correspondent, and Rachana Pradhan, a senior correspondent, at KFF Health News. We’re reporting on the impact of President Donald Trump’s signature tax-and-spending legislation on Medicaid and other social programs. You can reach us at samanthal@kff.org or rachanap@kff.org. By Samantha Liss and Rachana Pradhan States are paying contractors such as Deloitte, Accenture, and Optum millions of dollars to help them comply with the One Big Beautiful Bill Act — a law that will strip safety-net health and food benefits from millions. State governments rely on such companies to design and operate computer systems that assess whether low-income people qualify for Medicaid or food aid through the Supplemental Nutrition Assistance Program, commonly known as food stamps. Those state systems have a history of errors that can cut off benefits to eligible people, a KFF Health News investigation showed. States are now racing to update their eligibility systems to adhere to Trump’s sweeping tax-and-spending law. The changes will add red tape and restrictions. They are coming at a steep price ― both in the cost to taxpayers and coverage losses ― according to state documents obtained by KFF Health News and interviews. The documents show government agencies will spend millions to save considerably more by removing people from health benefits. While states sign eligibility system contracts with companies and work with them to manage updates, the federal government foots most of the bill. The law’s Medicaid policies will cause 7.5 million people to become uninsured by 2034, according to the nonpartisan Congressional Budget Office. Roughly 2.4 million people will lose access to monthly cash assistance for food, including those with children. In five states alone, company estimates developed for state officials and reviewed by KFF Health News show that changes will cost at least $45.6 million combined. The law requires most states to tie Medicaid coverage for some adults to having a job, and imposes other restrictions that will make it harder for people with low incomes to stay enrolled. SNAP restrictions began to take effect in 2025. Major Medicaid provisions begin later this year. Documents prepared by consulting company Deloitte estimate that a pair of computer system changes for Medicaid work requirements in Wisconsin will cost nearly $6 million. Two other changes related to the state’s SNAP program will cost an additional $4.2 million, according to the documents, which Deloitte drafted for the Wisconsin Department of Health Services. In Iowa, changes to its Medicaid system are expected to cost at least $20 million, according to an estimate prepared by Accenture, a consulting company that operates the state’s eligibility system. Optum — which operates the platform Vermont residents use for Medicaid and marketplace health plans under the Affordable Care Act — estimated that it could cost roughly $1.8 million to evaluate and incorporate new health coverage restrictions. Initial changes in Kentucky, which has had a contract with Deloitte since 2012, have cost the state $1.6 million. And in Illinois, Deloitte estimated modifications will cost at least $12 million. Medicaid for Millions in America Hinges on Deloitte-Run Systems Plagued by Errors By Rachana Pradhan and Samantha Liss June 24, 2024 https://kffhealthnews.org/news/article/medicaid-deloitte-run-eligibility-systems-plagued-by-errors/?utm_campaign=KHN%20-%20Weekly%20Edition&utm_medium=email&_hsenc=p2ANqtz--PJrDHymj67oy5t9rApRcMovzMdn71uc0Q9oQha6DibC6rYREnlgxHXlhgr483JbZB6Qu1XBUvRaLp5mpuGaJ-8TTAhg&_hsmi=412113676&utm_content=412113676&utm_source=hs_email Florida’s Deloitte-Run Computer System Cut Off New Moms Entitled to Medicaid By Daniel Chang and Samantha Liss November 26, 2024 https://kffhealthnews.org/news/article/florida-deloitte-medicaid-computer-system-women-pregnancy-disenroll/?utm_campaign=KHN%20-%20Weekly%20Edition&utm_medium=email&_hsenc=p2ANqtz-_j0lyWNffBa10UbedKbNYd84WXoPfHjzT7OrTLS0dSMu33Ys-J9vZX6fccxm1EPWkZl6BGjQD4X8RGj5vcuBUgd1Iksw&_hsmi=412113676&utm_content=412113676&utm_source=hs_email Errors in Deloitte-Run Medicaid Systems Can Cost Millions and Take Years To Fix By Samantha Liss and Rachana Pradhan September 5, 2024 https://kffhealthnews.org/news/article/deloitte-run-medicaid-systems-errors-cost-millions-take-years-to-fix/?utm_campaign=KHN%20-%20Weekly%20Edition&utm_medium=email&_hsenc=p2ANqtz-8gaXN3sfNN0iR0S5HxJFk1v-88qHN-VZ_jpjAEOL-_kP_AOXmVweBPSKc0FDVL1Tdl9wpq0RiNECFMOVYLwVGFRliOeg&_hsmi=412113676&utm_content=412113676&utm_source=hs_email Estimated Effects of Public Law 119-21 on Participation and Benefits Under the Supplemental Nutrition Assistance Program https://www.cbo.gov/system/files/2025-08/61367-SNAP.pdf?utm_campaign=KHN%20-%20Weekly%20Edition&utm_medium=email&_hsenc=p2ANqtz-_OXnN9mAMtoyeVNhW6Gau5LJaJUFRMgUoUsYO6fuVrlRfFCKKOjlLapSgBG_ZDwHffOprtW-sK1ZxcXaXXI-RMiDCD8w&_hsmi=412113676&utm_content=412113676&utm_source=hs_email OBBB Project https://www.documentcloud.org/projects/224400-obbb-project/?utm_campaign=KHN%20-%20Weekly%20Edition&utm_medium=email&_hsenc=p2ANqtz--Joyf5lOjbO9BZG1XJR9FSk8DTgsaKMTb0zSbwBO9TGlLMr2L3nTWu6rVFAsw4WaH5d66VGTCLotwObr6mJTTOgrpSLQ&_hsmi=412113676&utm_content=412113676&utm_source=hs_email WI CARES Project SOW HR1 Community Engagement Requirements – Intelligent OCR (iOCR) for Earned Income (1) https://www.documentcloud.org/documents/27919947-wi-cares-project-sow-hr1-community-engagement-requirements-intelligent-ocr-iocr-for-earned-income-1/?utm_campaign=KHN%20-%20Weekly%20Edition&utm_medium=email&_hsenc=p2ANqtz-_mICAPAVMiPv5-pUxtzwsYlnp9CZDs6TaI9WhSPTiHK_vRUsqAjyGN4qYDNYPQ4PjZywPhFMWj5vND0gmsIeMJKKgvVQ&_hsmi=412113676&utm_content=412113676&utm_source=hs_email WI CARES Project SOW Amendment 2025 FRA HR1 FoodShare ABAWD Policy Changes https://www.documentcloud.org/documents/27919945-wi-cares-project-sow-amendment-2025-fra-hr1-foodshare-abawd-policy-changes/?utm_campaign=KHN%20-%20Weekly%20Edition&utm_medium=email&_hsenc=p2ANqtz--TzmAyTJAunkRdFAk9XKiGET7EH5JNVL6ipT5yC0qeROFvrERLzzjAw9GM00Xj7yZKVMCR0gMpZFPnhN-5kxCUP0YmnQ&_hsmi=412113676&utm_content=412113676&utm_source=hs_email Iowa - ELIAS HR1 071125 https://www.documentcloud.org/documents/27919953-iowa-elias-hr1-071125/?utm_campaign=KHN%20-%20Weekly%20Edition&utm_medium=email&_hsenc=p2ANqtz--2GuzDMRMlU1d9IJfJ9yjXbgFBW7QOciBCqtEi5ppsJYUDON9D20NIpfgLyjvg-QFUkc2xQfN0v5Fo2J2KI29sszwuug&_hsmi=412113676&utm_content=412113676&utm_source=hs_email VT CR-206 HR1 Medicaid Community Engagement NTEUnredacted https://www.documentcloud.org/documents/27919950-vt-cr-206-hr1-medicaid-community-engagement-nteunredacted/?utm_campaign=KHN%20-%20Weekly%20Edition&utm_medium=email&_hsenc=p2ANqtz-8wre87w4jbz6dLu1hU6qZNTuJqlF0R0Out9ZTZP1EFK89R3pdCOZht1MgLm0pOB-obFhnmVEvqejr4B1YdhUcKtpBVBw&_hsmi=412113676&utm_content=412113676&utm_source=hs_email KY CR 2428 - HR1 SNAP Immediate Changes.docx https://www.documentcloud.org/documents/27919946-ky-cr-2428-hr1-snap-immediate-changesdocx/?utm_campaign=KHN%20-%20Weekly%20Edition&utm_medium=email&_hsenc=p2ANqtz--_fJzCPY3IS_lu-ZwiGK9e3TnJt1607QpjAwGMC5e3z4zilHB8ERTPn7x3GkUq1cQi2NGYkqzlRmFWpu1lM1aTLbhA_A&_hsmi=412113676&utm_content=412113676&utm_source=hs_email