KFF Tracking Poll on Health Information and Trust: Use of AI For Health Information and Advice Authors: Alex Montero, Julian Montalvo III, Audrey Kearney, Isabelle Valdes, Ashley Kirzinger, and Liz Hamel Published: Mar 25, 2026

https://www.kff.org/public-opinion/kff-tracking-poll-on-health-information-and-trust-use-of-ai-for-health-information-and-advice/ With the recent explosion of consumer artificial intelligence (AI) tools and chatbots, KFF’s latest Tracking Poll on Health Information and Trust finds about a third (32%) of adults are turning to AI for health information and advice. This includes about three in ten (29%) who say they’ve used AI tools in the past year for information or advice about their physical health, and one in six (16%) who’ve used them for mental health information or advice. AI use is on par with the share who say they turn to social media for health information, but lags behind the shares saying they’ve sought health information from health care providers and internet search engines (where they may be encountering AI generated results, even if they are not looking for them).