AHRQ Releases New Team Training Tool to Improve the Safety of Care for Nursing Home Residents
TeamSTEPPS® for Long-Term Care, developed by AHRQ and the Department of Defense, is designed to train health care personnel in team and communication skills to reduce patient safety risks and hazards in nursing homes. It includes materials to demonstrate how to use communication tools in quality improvement projects. The tool is available in DVD format and includes PowerPoint presentations, teaching modules, exercises, and video vignettes that can be used to train staff. Copies of the DVD are available by sending an e-mail to AHRQPubs@ahrq.hhs.gov. Select to access the tool.
TeamSTEPPS® Long-Term Care Version
The Long-Term Care version of TeamSTEPPS adapts the core concepts of the TeamSTEPPS program to reflect the environment of nursing homes and other other long-term care settings such as assisted living and continuing care retirement communities. The examples, discussions, and exercises below are tailored to the long-term care environment.
Overview
The Department of Defense (DoD) and the Agency for Healthcare Research and Quality (AHRQ) have developed TeamSTEPPS, a teamwork system that offers a powerful solution to improving collaboration and communication within health care facilities. Teamwork has been found to be one of the key initiatives within patient safety that can transform the culture within health care. Patient safety experts agree that communication and other teamwork skills are essential for the provision of quality health care and for the prevention and mitigation of medical errors and of patient injury and harm. This version of TeamSTEPPS has been adapted to address isssues specific to nursing homes.TeamSTEPPS is an evidence-based program aimed at optimizing performance among teams of health care professionals, enabling them to respond quickly and effectively to whatever situations arise. This curriculum was developed by a panel of experts, incorporating over 25 years of scientific research that has been conducted on teams and team performance.
The TeamSTEPPS Instructor Guide is designed to help you develop and deploy a customized plan to train your staff in teamwork skills and lead a teamwork improvement initiative in your nursing home from initial concept development through to sustainment of positive changes. Comprehensive curricula and instructional guides include short case studies and videos illustrating teamwork opportunities and successes. Supporting materials include a pocket guide (the Essentials Course), DVD, and evaluation tools. Instructor and Trainer workshop materials focus on change management, coaching, and implementation.
Instructor Guide
The Instructor Guide consists of two main components:Introductory Material
- Welcome (PDF File, 50 KB; Plugin Software Help)
- TeamSTEPPS Overview
- Instructor Guide Contents
- Course Management Guide (PDF File, 840 KB; Plugin Software Help)
Additional Materials
- Implementation Guide (PDF File, 1.3 MB; Plugin Software Help)
- Training Videos
- Scenarios (PDF File, 590 KB; Plugin Software Help)
- Site Tools
- References
Fundamentals
Module 1: Introduction
- Instructor's slides (PowerPoint® File, 2.1 MB; Plugin Software Help) (PDF File, 490 KB; Plugin Software Help)
- Classroom slides (PowerPoint® File, 3.4 MB; Plugin Software Help) (PDF File, 290 KB; Plugin Software Help)
- Magic Wand Exercise Sheet (PDF File, 127 KB; Plugin Software Help)
Module 2: Team Structure
- Instructor's slides (PowerPoint® File, 1.3 MB; Plugin Software Help) (PDF File, 255 KB; Plugin Software Help)
- Classroom slides (PowerPoint® File, 2 MB; Plugin Software Help) (PDF File, 270 KB; Plugin Software Help)
- Multi-Team System Exercise Sheet (PDF File, 155 KB; Plugin Software Help)
- Teams and Teamwork Exercise Sheet (PDF File, 105 KB; Plugin Software Help)
Module 3: Leadership
- Instructor's slides (PowerPoint® File, 800 KB; Plugin Software Help) (PDF File, 465 KB; Plugin Software Help)
- Classroom slides (PowerPoint® File, 2.3 MB; Plugin Software Help) (PDF File, 240 KB; Plugin Software Help)
- Leadership Exercise Sheet (PDF File, 80 KB; Plugin Software Help)
Module 4: Situation Monitoring
- Instructor's slides (PowerPoint® File, 1 MB; Plugin Software Help) (PDF File, 430 KB; Plugin Software Help)
- Classroom slides (PowerPoint® File, 2.3 MB; Plugin Software Help) (PDF File, 470 KB; Plugin Software Help)
- Situation Monitoring Exercise Sheet (PDF File, 210 KB; Plugin Software Help)
Module 5: Mutual Support
- Instructor's slides (PowerPoint® File, 3.2 MB; Plugin Software Help) (PDF File, 315 KB; Plugin Software Help)
- Classroom slides (PowerPoint® File, 2.6 MB; Plugin Software Help) (PDF File, 195 KB; Plugin Software Help)
- Mutual Support Exercise Sheet (PDF File, 110 KB; Plugin Software Help)
Module 6: Communication
- Instructor's slides (PowerPoint® File, 1.5 MB; Plugin Software Help) (PDF File, 317 KB; Plugin Software Help)
- Classroom slides (PowerPoint® File, 2.4 MB; Plugin Software Help) (PDF File, 340 KB; Plugin Software Help)
Module 7: Summary—Putting it All Together
- Instructor's slides (PowerPoint® File, 636 KB; Plugin Software Help) (PDF File, 215 KB; Plugin Software Help)
- Classroom slides (PowerPoint® File, 1.1 MB; Plugin Software Help) (PDF File, 85 KB; Plugin Software Help)
- Summary Role Play Exercise Sheet (PDF File, 112 KB; Plugin Software Help)
Module 8: Change Management
- Instructor's slides (PowerPoint® File, 1.1 MB; Plugin Software Help) (PDF File, 215 KB; Plugin Software Help)
- Classroom slides (PowerPoint® File, 1.4 MB; Plugin Software Help) (PDF File, 260 KB; Plugin Software Help)
- Sizing up the Iceberg (PDF File, 151 KB; Plugin Software Help)
- Sizing up the Culture (PDF File, 130 KB; Plugin Software Help)
Module 9: Coaching Workshop
- Instructor's slides (PowerPoint® File, 710 KB; Plugin Software Help) (PDF File, 915 KB; Plugin Software Help)
- Classroom slides (PowerPoint® File, 1.2 MB; Plugin Software Help) (PDF File, 200 KB; Plugin Software Help)
- Feedback Form (PDF File, 85 KB; Plugin Software Help)
- Coaching Scenarios (PDF File, 226 KB; Plugin Software Help)
- Self-Assessment (PDF File, 217 KB; Plugin Software Help)
Module 10: Implementation Workshop
- Instructor's slides (PowerPoint® File, 1.2 MB; Plugin Software Help) (PDF File, 250 KB; Plugin Software Help)
- Classroom slides (PowerPoint® File, 520 KB; Plugin Software Help) (PDF File, 75 MB; Plugin Software Help)
Module 11: Practice Teaching Session
- Instructor's slides (PowerPoint® File, 880 KB; Plugin Software Help) (PDF File, 70 KB; Plugin Software Help)
- Classroom slides (PowerPoint® File, 410 KB; Plugin Software Help) (PDF File, 65 KB; Plugin Software Help)
- Feedback Form (PDF File, 180 KB; Plugin Software Help)
Supplemental Module
- Instructor's slides (PowerPoint® File, 225 KB; Plugin Software Help) (PDF File, 150 KB; Plugin Software Help)
- Classroom slides (PowerPoint® File, 1.2 MB; Plugin Software Help) (PDF File, 283 KB; Plugin Software Help)
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