Perspectives on Safety

Telehealth and Patient Safety During the COVID-19 Response

This special edition of AHRQ PSNet Perspectives on Safety compiles findings and insights into a series of case studies from interviews and written responses from leaders at three different health systems who have had to increase their telehealth capacities in response to the COVID-19 pandemic. The three case studies, presented from University of California, Davis Medical Center, University of Arkansas for Medical Science (UAMS), and Greater Baltimore Medical Center (GBMC), provide three different examples of how healthcare systems have expanded their telehealth capabilities, augmented patient safety considerations, and generated lessons learned.