Registration Open for AHRQ Webcast “Developing Invitation Messages that Increase CAHPS Survey Response Rates” September 10, 1-2 p.m. ET

Registration Open for AHRQ Webcast “Developing Invitation Messages that Increase CAHPS Survey Response Rates”

September 10, 1-2 p.m. ET

Register Now for the webcast

This AHRQ webcast will examine how wording changes in emailed and mailed survey invitations can increase participation in CAHPS patient experience surveys. Speakers will discuss what’s known about the impact of survey invitations on response rates and share the results of two experiments designed to encourage survey responses.

Speakers include:

• Caren Ginsberg, Ph.D., Agency for Healthcare Research and Quality, Rockville, MD
• Jack Fowler, Ph.D., Center for Survey Research, University of Massachusetts Boston
• Dale Shaller, M.P.A., Shaller Consulting Group, Stillwater, MN
• Julie Brown, RAND, Santa Monica, CA (Moderator)

If you have any questions or comments, please contact the CAHPS User Network at cahps1@westat.com or 1-800-492-9261.