U.K. health service partners with Amazon’s Alexa for medical queries
Amazon’s Alexa will now help answer questions about common illnesses such as flu or chickenpox through a new government-sponsored program in the U.K. The National Health Service will be partnering with the tech giant to bring the voice app to patients, especially helping the elderly and adults with disabilities who may have trouble readily accessing medical information. But there are still privacy concerns: Some news reports in April revealed that Alexa listens and records conversations in people’s homes. Amazon said that any patient information would be kept confidential and won't be shared with third parties, and also that patients could choose to delete any recordings.
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