CMS adds to ACO, ESCO resources with a video and three new case studies on patient engagement

CMS adds to ACO, ESCO resources with a video and three new case studies on patient engagement

CMS is announcing the release of a video that describes two Medicare ACO models and features highlights from interviews with Next Generation ACO and End-Stage Renal Disease Seamless Care Organization (ESCO) representatives. These representatives describe how ACOs and ESCOs work to improve care for their beneficiaries and how patients benefit from value-based care.

Adding to existing resources, CMS is releasing three new case studies that describe how ESCOs and ACOs support and engage beneficiaries in their care.

• Providing nonclinical support for beneficiaries with ESRD through a patient navigator program (Atlantic Dialysis Management Services case study)
• Maintaining patient advisory committees to improve care delivery for patients with ESRD (Centers for Dialysis Care)
• Leveraging health navigators to identify and resolve care gaps (Keystone ACO)

Each case study describes how an ESCO or ACO implemented a program or initiative, as well as early results and lessons learned. These case studies join a collection of resources for organizations participating in value-based care models, including toolkits on beneficiary engagement and care coordination, and over a dozen case studies that describe a variety of ACO strategies to improve care delivery.

To access the video, case studies, and toolkits on care coordination and beneficiary engagement, please visit the ACO General Information web page.