Overcoming COVID-19: what can human factors and ergonomics offer? | PSNet

Overcoming COVID-19: what can human factors and ergonomics offer? | PSNet

Overcoming COVID-19: what can human factors and ergonomics offer?

Gurses AP, Tschudy MM, McGrath-Morrow S, et al.  J Patient Saf Risk Manag. 2020

This commentary describes how human factors and ergonomics can contribute to the COVID-19 pandemic response, using the example of workflow redesigns in a pediatric ambulatory care clinic.  The authors discus Just-in-time (JIT) training, adapting workflow processes, potential associated failure modes and hazards, and revisions to protocols and processes to provide safe care to patients during the COVID-19 pandemic.