Open Payments Pre-Publication Review and Dispute

Pre-publication review and dispute for the Program Year 2019 Open Payments data is available through May 15, 2020. The Centers for Medicare & Medicaid Services (CMS) will publish the Open Payments Program Year 2019 data and updates to the previous program years’ data in June 2020.

Physician and teaching hospital review of the data is voluntary, but strongly encouraged. Please keep in mind the following:

Records eligible for review and dispute: all records submitted during the submission period of the current calendar year, including newly edited, submitted, and re-attested records from previous calendar years. For detailed information refer to the Physician and Teaching Hospital Review and Dispute Tutorial
Disputes must be initiated by May 15, 2020 in order to be reflected in the June 2020 data publication. Disputes initiated after May 15, 2020 will be reflected in a later data publication / data refresh. For more information on review and dispute timing and publication refer to the Review and Dispute Timing and Data Publication Quick Reference Guide.
CMS does not meditate or facilitate disputes. Physicians and teaching hospitals should work directly with reporting entities to resolve disputes.

Registration in the Open Payments system is required in order to participate in review and dispute activities.

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Registration Details

If you have never registered with Open Payments before:

Make sure you have your National Provider Identifier (NPI) number and State License Number (SLN). Initial registration is a two-step process:

Users that have registered during previous program years do not need to re-register.

If the account has not been accessed for the last 60 days, the account will have been locked due to inactivity. To unlock an account, go to the CMS Enterprise Portal, enter your user ID and correctly answer all challenge questions to gain access to your account. You will be prompted to create a new password.

If the account has not been accessed for 180 days or more, the account will be deactivated. To reactivate the account, call the Open Payments Help Desk at 1-855-326-8366; (TTY Line:1-844-649-2766)

For more information about the registration process, visit the physician and teaching hospital registration page on the Open Payments website.

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COVID-19 Review and Dispute Information

CMS cannot extend the pre-publication review and dispute period, but covered recipient review and dispute actions can be completed within the Open Payments system throughout the calendar year.

We understand the health care community is working tirelessly to respond to the COVID-19 pandemic and appreciate the dedication of health care providers during this time. We remain committed to ensuring covered recipients are aware of and take advantage of their opportunity to review their data and dispute it if needed.

Read the Open Payments Pre-Publication Review and Dispute COVID-19 Announcement.

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Questions — Contact Live Help Desk

Need help or have questions? Contact the Open Payments Help Desk at openpayments@cms.hhs.gov or call 1-855-326-8366 (TTY Line: 1-844-649-2766). The Help Desk is available Monday through Friday, from 8:30 a.m. to 7:30 p.m. (ET).

The Help Desk refers media inquiries to CMS’ Press Office for response.