A.I. Chatbots in the COVID-19 Response: Opportunities and Challenges | NLM

Disaster Information Management Research Center | NLM

A.I. Chatbots in the COVID-19 Response: Opportunities and Challenges

06/23/2020 12:00 AM EDT

Source: Harvard University. Published: 6/23/2020. This one-hour, three-minute webinar brings together digital health experts from across sectors to address some of the most critical questions surrounding the use of chatbots as a public health tool. Panelists discuss why chatbots can play a critical role in the COVID-19 response, especially in low resource settings; explore the shortcomings to using these tools and ways to overcome them; and share the next steps to maximizing the potential of chatbots and mitigating harm. (Video or Multimedia)