CAHPS Mental Health Surveys

CAHPS Mental Health Surveys: The CAHPS Outpatient Mental Health Survey asks adult patients about experiences with mental health and substance abuse services received in any outpatient setting. The CAHPS research team developed this instrument in response to changes in the ways these services are provided and as a replacement for CAHPS ECHO Survey. AHRQ Releases Outpatient Mental Health Survey https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/mhs/cahps-outpatient-mental-health-survey-adult-english.pdf AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program recently released the Outpatient Mental Health Survey. The survey is a standardized instrument that asks adult patients about their experiences receiving mental health and substance abuse services in any outpatient setting within the past 6 months. This survey was developed by the CAHPS research team in response to changes in the way mental health and substance abuse services are provided. Potential users of this survey include mental health providers, medical groups, hospitals, health systems, health plans, healthcare monitoring organizations, and state agencies. Questions contained within the Outpatient Mental Health Survey focus on experiences with treatment and counseling services – including getting help between appointments and potential barriers to care. Additionally, demographic questions include an option for respondents to indicate their gender identity.