How Patient Narratives Can Support Your Patient Experience Strategy (Webcast)

How Patient Narratives Can Support Your Patient Experience Strategy (Webcast): ContentsSummarySpeakers and Presentation SlidesRecordingSummaryThis free webcast from AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program featured a moderated discussion with three CAHPS team members, who shared their research insights and described how patient narratives can be used to identify and address improvement opportunities.