Recording of CAHPS Tools Webinar Now Available

https://www.ahrq.gov/cahps/index.html “New CAHPS Tools for Patient Experience Measurement,” a webinar presented by AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program, highlighted new, innovative tools to enhance patient experience measurement. The webinar, held June 25, covered the latest surveys in development and newly released surveys, as well as a variety of CAHPS resources designed to support effective survey administration, analysis, and action planning. The presenters answered audience questions on AHRQ’s role as a research agency, the difference between patient experience and satisfaction, use of approved survey vendors, and the availability and use of CAHPS surveys in other languages. Access the recording and presenter materials from this event. https://www.ahrq.gov/cahps/news-and-events/events/webinar-062525.html