"It matters what I think, not what you say": scientific evidence for a medical error disclosure competence (MEDC) model. | AHRQ Patient Safety Network

"It matters what I think, not what you say": scientific evidence for a medical error disclosure competence (MEDC) model. | AHRQ Patient Safety Network

• Study
 
• Published July 2018

"It matters what I think, not what you say": scientific evidence for a medical error disclosure competence (MEDC) model.

Hannawa AF, Frankel RM. J Patient Saf. 2018 Jul 20; [Epub ahead of print].

Effective error disclosure fosters a just culture. In this large study, participants responded to actors as they disclosed a minor error and a sentinel event. When physicians communicated their remorse nonverbally, participants had less desire to distance themselves from the physician or seek legal action.

PubMed citationAvailable at

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