The People’s Voice Survey on Health System Performance

https://www.thelancet.com/series/peoples-voice-survey?dgcid=hubspot_update_feature_langlopeoplesvoice23&utm_campaign=update-langlo&utm_medium=email&_hsmi=291852180&_hsenc=p2ANqtz-9OUIDDx4tbPyjBxyacoJX9k_Fz_ICI9hfncOeHOABo_Hnx1mcTfpQEmIU6Jn_n-N4jzN6RBPe75Qcgd3HR4GM-_PVeEQ&utm_content=291846406&utm_source=hs_email Understanding how health systems perform is key to improving health service delivery and health outcomes. Like any other service sector, health systems need to learn from the populations who use and fund them. Currently, there are few rapid and comparable approaches that incorporate population views when tracking health system performance. The People’s Voice Survey is a new survey that is rapid, low-cost, and population-representative. With proper adaptation, it is applicable to any country, regardless of national income, health expenditure, or health system structure. The six papers in this Series highlight the innovative measures featured in the People’s Voice Survey, including confidence in public primary care, system competence in preventive care, and user activation. They examine quality and confidence in health systems as well as people’s experience with several prominent health system initiatives, such as universal health coverage, primary care, and vaccination drives. Given the manifest inequities in health quality and effective coverage, they also examine wealth, location, and gender equity in key aspects of health system performance.