https://cma.ahrq.gov/cma/welcome.jsp?code=cahps_px_measurement_web
This free webcast from AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program will detail new innovative tools to enhance patient experience measurement. Learn about the latest surveys in development, as well as newly released surveys. Additionally, this session will showcase a variety of CAHPS resources designed to support effective survey administration, analysis, and action planning.
Speakers:
Aruna Jhasti, MPH, Health Scientist Administrator, Agency for Healthcare Research and Quality
Stephanie Fry, CPXP, Associate Vice President, Westat
Julie Brown, Director of Survey Market Development, RAND
Dale Shaller, MPA, (Moderator), Principal, Shaller Consulting
For questions, please contact the CAHPS User Network at cahps1@westat.com or 1-800-492-9261.
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