Virginia Health System Uses AHRQ Surveys on Patient Safety Culture® To Improve Quality of Care

Virginia Health System Uses AHRQ Surveys on Patient Safety Culture® To Improve Quality of Care: Riverside Health System, based in Newport News, VA, has been using the AHRQ Surveys on Patient Safety Culture® (SOPS) for nearly a decade, administering surveys annually to all team members. As a result of the data collected from the surveys, changes have been implemented to improve patient safety at Riverside Walter Reed Hospital in Gloucester, VA, including a new tool for handling hospital handoffs. Safety culture survey responses in all categories also improved.