CAHPS Webcast on Bridging Patient-Reported Experience and Outcomes in Healthcare December 11, 2025 1:00 PM - 2:00 PM EST

https://cma.ahrq.gov/cma/welcome.jsp?code=cahps_prems_proms This free, 1-hour webcast from AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program explores how integrating Patient-Reported Experience Measures (PREMs) like CAHPS and Patient-Reported Outcome Measures (PROMs) offers a comprehensive view of patient care and delivers actionable insights that support quality improvement. Leading experts will share practical approaches, real-world examples, and emerging best practices for using these tools together to strengthen patient-centered care. Speakers: Aruna Jhasti, M.P.H., Health Scientist Administrator, Agency for Healthcare Research and Quality Eugene Nelson, D.Sc., M.P.H., Professor of The Dartmouth Institute and of Community and Family Medicine Emeritus, The Dartmouth Institute Brant Oliver, Ph.D., M.S., M.P.H., APRN-BC, Associate Professor, The Dartmouth Institute, Community and Family Medicine, and Psychiatry Ron D. Hays, Ph.D., Distinguished Professor of Medicine, UCLA Department of Medicine (Moderator) For questions, please contact the CAHPS User Network at cahps1@westat.com or 1-800-492-9261.