Now Available: 2026 Consumer Assessment of Healthcare Providers and Systems® Home and Community-Based Services Survey Database Results

CAHPS Home and Community-Based Services (HCBS) Survey Database: CAHPS Home and Community-Based Services (HCBS) Survey Database 2026 Consumer Assessment of Healthcare Providers and Systems Home and Community-Based Services Survey Database Results Results from AHRQ’s 2026 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home and Community-Based Services (HCBS) Survey Database are now available. The survey asks adult Medicaid beneficiaries about their recent experiences with their long-term services and supports from State HCBS programs. The 2026 HCBS CAHPS Survey Database includes 11,033 survey responses voluntarily submitted by State Medicaid agencies and managed care plans from 36 HCBS programs. Program types include older adults, physical disability, acquired brain injury, intellectual and developmental disability, mental health and substance use disorder programs, and programs that serve multiple populations. Key findings include: Highest-scoring composite measure: Personal Safety and Respect Lowest-scoring composite measure: Planning Your Time and Activities Highest-overall rating: Rating of Personal Assistance and Behavioral Health Staff