KFF Tracking Poll on Health Information and Trust: Use of AI For Health Information and Advice Authors: Alex Montero, Julian Montalvo III, Audrey Kearney, Isabelle Valdes, Ashley Kirzinger, and Liz Hamel Published: Mar 25, 2026

https://www.kff.org/public-opinion/kff-tracking-poll-on-health-information-and-trust-use-of-ai-for-health-information-and-advice/?utm_campaign=22234741-KFF-Information-Trust&utm_medium=email&_hsenc=p2ANqtz-9jOXWxxc3sCiZ2OrOs-5cePyh8bGsbcXYrTFwiL46DDoi1Ae1F8aN1njt0fO1cVnPGA96KrJ8063LNg-n3t3AuMBB1Bg&_hsmi=410641424&utm_content=410641424&utm_source=hs_email KFF Poll Finds One in Three Adults Have Used AI for Health Information and Advice in the Past Year, With Younger Users More Likely to Cite Difficulty Accessing or Affording Health Care as a Reason They Turned to AI Amid the AI technology boom, KFF’s latest Tracking Poll on Health Information and Trust finds that one-third (32%) of the public says they used AI for health information and advice in the past year – rivaling the share who have sought health information from social media in the past year (29%), but less common than seeking health advice from doctors (80%) or internet search engines (68%), which may themselves include AI-generated summaries. The share of adults who report using AI for health information in the past year includes three in ten (29%) who say they sought information or advice about their physical health and about one in six (16%) who sought information or advice about their mental health. Compared to older adults, larger shares of adults under age 30 (who are more likely to use AI in the first place) say they turned to AI for information or advice related to their physical health (36%) or mental health (28%). When it comes to use of AI for mental health advice, Black adults and Hispanic adults, as well as those who are uninsured, are more likely to say they have used the technology.