New CAHPS® Database Reports Now Available

New CAHPS® Database Reports Now Available

New CAHPS® Database Reports Now Available

Agency for Healthcare Research and Quality (AHRQ) sent this bulletin at 01/09/2014 05:40 PM EST

New CAHPS^® Database Reports Now Available

The Agency for Healthcare Research and Quality’s (AHRQ’s) CAHPS Database has new reports available atwww.cahpsdatabase.ahrq.gov/cahpsidb for the following surveys:

• CAHPS Health Plan Survey: 2013 and 2011 results for the Medicaid, Children's Health Insurance Program (CHIP), and Medicare sectors.
• CAHPS Clinician & Group Survey (CG-CAHPS): 2012 results for the Adult and Child versions of the Patient-Centered Medical Home (PCMH) Survey, the Visit Survey and the 12-Month Survey.

These free reports are based on CAHPS survey results that were voluntarily submitted by health plans, physician practices, and other organizations that sponsor CAHPS surveys.

The Online Reporting System—a Web-based platform for viewing summary-level results of CAHPS surveys—allows users to view top box scores, frequency distributions, bar charts, and percentiles for these surveys. Users can also use a Report Builder feature to create customized downloadable reports.

Chartbooks

Chartbooks present highlights of survey results in narrative summaries and bar charts. These documents are available as PDFs for easy downloading.

• CAHPS Health Plan Survey Database 2013 Chartbook (PDF/HTML, 796 KB )
• CAHPS Clinician & Group Survey Database 2012 Chartbook (PDF/HTML, 1,667 KB)

Research Data Files

Research files are now available. Researchers may request access to de-identified research data files by submitting an application. Learn more about research data at: www.cahpsdatabase.ahrq.gov/DataResearchers.aspx.

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About CAHPS

Consumer Assessment of Healthcare Providers and Systems (CAHPS^®) surveys ask consumers about their experiences with health care. The CAHPS program at the U.S. Agency for Healthcare Research and Quality (AHRQ) supports the development and promotion of CAHPS surveys, toolkit materials, and comparative databases, and provides technical assistance to users. Learn more about AHRQ’s CAHPS program at www.cahps.ahrq.gov.

AHRQ’s CAHPS Database receives data voluntarily submitted by users that have administered either the CAHPS Health Plan Survey or the CAHPS Clinician & Group Survey. The CAHPS Database aggregates the data to facilitate comparisons of CAHPS survey results by users, researchers, and other interested organizations. Learn more about AHRQ’s CAHPS Database at: www.cahps.ahrq.gov/cahps-database/index.html.