Deployment of a second victim peer support program: a replication study.

Merandi J, Liao N, Lewe D, et al. Pediatr Qual Saf. 2017 Jun 21; [Epub ahead of print].

This study reports on the implementation of a second victim support program for staff at a pediatric hospital. Building on a previously described model, the institution developed a system to provide support for staff involved in errors. Over a 2-year period, more than 200 staff received support and survey responses indicated that employees found the program to be beneficial.

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