Now Available: New CAHPS Health Plan Survey Results

Now Available: New CAHPS Health Plan Survey Results



Now Available: New CAHPS Health Plan Survey Results

New results from AHRQ’s CAHPS Health Plan Survey 2018 are now available.

AHRQ’s CAHPS Health Plan Survey asks enrollees about their recent experiences with their health plan and medical care. The 2018 Health Plan Survey Database includes 338,869 survey responses submitted for Medicaid, Medicare, and Children’s Health Insurance Program (CHIP) populations. Results are based on the voluntary submission of survey data to the CAHPS Database.

CAHPS Health Plan Survey Results:

• The highest scoring composite across all populations is: “How Well Doctors Communicate”
• The lowest scoring composite is: “Getting Needed Care”
• The highest scoring rating is:
  • “Personal Doctor” for the Child Medicaid, CHIP, and Medicare populations
  • “Personal Doctor” and “Specialist” for the Adult Medicaid population

Users can view results via an online reporting system, Chartbook, research datasets, or selected results.

For more information, email the CAHPS Database or call the helpline at 1-888-808-7108.