Best Practices for COVID-19 Call Screening and Modified Response | NLM

Disaster Information Management Research Center | NLM

Best Practices for COVID-19 Call Screening and Modified Response

04/15/2020 12:00 AM EDT

Source: National Highway Traffic Safety Administration, Office of Emergency Medical Services (EMS). Published: 4/15/2020. This three-page document provides procedural guidance to EMS agencies on practices that could result in improved call screening and Public Safety Answering Point and EMS care with the potential to decrease unnecessary COVID-19 transports to hospitals. If adopted, these could alleviate a significant load to the currently strained healthcare system, and decrease additional infectious disease exposures among the community and healthcare providers. (PDF)