CAHPS Emergency Department Survey | Agency for Health Research and Quality

CAHPS Emergency Department Survey | Agency for Health Research and Quality

Register for AHRQ Webcast: Introducing the CAHPS Emergency Department Survey

Tuesday, October 6th

1-2:30 PM ET

Register Now

This AHRQ webcast introduces the Consumer Assessment of Healthcare Providers and Systems Emergency Department Survey (ED CAHPS) as a new way to assess patients’ experience with emergency department care. Developed by RAND and the Centers for Medicare & Medicaid Services (CMS), the survey is designed to provide meaningful and actionable information that EDs can use to improve their services. Speakers will discuss how the survey was developed and tested; recommended modes of survey administration, including a web-based survey; results from several field implementations; and how to analyze the survey data.

• Caren Ginsberg, Ph.D., (Speaker) Agency for Healthcare Research and Quality, Rockville, MD
• William Lehrman, Ph.D., Social Science Research Analyst (Speaker) CMS, Baltimore, MD
• Layla Parast, Ph.D., Senior Statistician, (Speaker) RAND, Santa Monica, CA
• Kirsten Becker, M.S., Director, (Speaker) RAND Survey Research Group, RAND, Santa Monica, CA
• Stephanie Fry, Senior Study Director, (Moderator and Speaker) Westat, Rockville, MD

For questions, please contact the CAHPS User Network at cahps1@westat.com or 1-800-492-9261.