Resources and Tools on Patient and Healthcare Workforce Safety

Resources and Tools on Patient and Healthcare Workforce Safety: Resources and Tools on Patient and Healthcare Workforce Safety AHRQ’s National Action Alliance for Patient and Workforce Safety (NAA) has released a new resource, the Best Practices To Strengthen Safety Culture, Leadership, and Governance Change Package. The NAA developed this package by identifying exemplar health systems in patient safety based on publicly available data, observing their practices on site, and engaging staff and leadership in dialogue to understand their approaches. In a September NAA webinar, leaders from Houston Methodist, Mayo Clinic, and St. Luke’s University Health Network discussed the key elements of the change package—safety culture, leadership, and governance—and how these principles are applied in daily practice. The panelists also answered questions on topics such as responding to safety events and communicating with staff. At St. Luke’s, for example, a patient safety officer investigates serious safety events in real time. “If it had a serious impact, we will convene the group within 48 hours and analyze the root cause,” said Donna Sabol, M.S.N., R.N., whose team also writes monthly thank-you notes to team members who report safety events. For further insights and candid discussion of how to address real-world safety challenges, explore the change package. Access the webinar recording. Webinar: Safety Best Practices of High-Performing Healthcare Systems Related to Safety Culture, Leadership and Governance https://www.ahrq.gov/action-alliance/webinars/safety-best-practices.html NATIONAL ACTION ALLIANCE FOR PATIENT AND WORKFORCE SAFETY https://www.nasa.gov/mission_pages/station/main/index.html