Join the AHRQ Health Care Innovations Exchange for a Web event titled

Patient- and Family-Centered Care for Adults With Chronic Conditions

When: Tuesday, May 20, 2014, 2:30 pm – 3:30 pm ET

What does it mean to practice patient- and family-centered care? How does patient- and family-centered care improve the quality of health care services received by patients?

Join the AHRQ Health Care Innovations Exchange for an in-depth dialogue about how the principles of patient- and family-centered care have been put into practice. This event is the first of two Web events designed to describe patient- and family-centered care, share novel experiences, and explore lessons learned.

Health care innovator Bernard Roberson will discuss how Georgia Regents Medical Center convened and engaged a patient and family advisory team in the quality improvement process and implemented low-cost changes that helped reduce medical errors, reduce staff turnover, and decrease hospital length of stay for adults with chronic conditions.

For more information and to register for this event, visit http://www.innovations.ahrq.gov/webevents/index.aspx?id=59.

Host:

Judi ConsalvoProgram Analyst, Center for Outcomes and Evidence
Agency for Healthcare Research and Quality

Presenter:

Bernard Roberson, MSM, BA, HSCAdministrative Director, Division of Patient- and Family-Centered Care
Georgia Regents Medical Center, Augusta, GA

Moderator:

Beverley H. JohnsonPresident and Chief Executive Officer
Institute for Patient- and Family-Centered Care, Bethesda, MD

Access the featured innovation profile, Patient Advisers Participate in Hospital Councils, Committees, Staff Training, and Other Activities, Contributing to Improved Patient Satisfaction and Better Organizational Performance, at http://www.innovations.ahrq.gov/content.aspx?id=2801.