Advancing patient safety through the clinical application of a framework focused on communication.

Manojlovich M, Hofer TP, Krein SL. J Patient Saf. 2018 Oct 31; [Epub ahead of print].

Communication problems persistently contribute to medical error. This review focuses on the exchange of information between care team members. The authors describe an eight-element framework that targets trust, hierarchy, and technology as an approach to communication improvement that embraces the interpersonal nature of safe health care delivery.

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