Scheduled System Outages Announcement

In preparation for the Program Year 2018 data submission the Open Payments system will be unavailable during the following dates:

Thursday January 3, 2019 through Sunday January 6, 2019
Monday January 14, 2019 through Saturday January 26, 2019

These outages coincide with enhancements which will enable a better user experience within the Open Payments system. The Open Payments team thanks you in advance for your cooperation and understanding.

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Questions – Contact Live Help Desk

Submit questions to the Help Desk via email at openpayments@cms.hhs.gov or by calling 1-855-326-8366, Monday through Friday, from 9:00 a.m. to 5:00 p.m. (ET), excluding Federal holidays.

The Help Desk refers media inquiries to CMS’ Press Office for response.

Visit the Resources page on the Open Payments website for many of the above resources.