Multi-team shared expectations tool (MT-SET): an exercise to improve teamwork across health care teams. August 21, 2024

https://psnet.ahrq.gov/issue/multi-team-shared-expectations-tool-mt-set-exercise-improve-teamwork-across-health-care-teams Multi-team shared expectations tool (MT-SET): an exercise to improve teamwork across health care teams. Marsteller JA, Rosen MA, Wyskiel R, et al. Jt Comm J Qual Patient Saf. 2024;Epub Jun 3. Effective communication and coordination among care teams is essential to the delivery of high-quality, safe health care. This article introduces the Multi-Team Shared Expectations Tool (MT-SET), which is used to improve team communication, engage teams in eliciting needs, and establish shared expectations among teams and individuals. A pilot evaluation of the MT-SET in perioperative and inpatient care units at Johns Hopkins University School of Medicine found that the MT-SET tool fostered better cross-unit teamwork and coordination, but issues such as care delays and inconsistent communication persist.