RIC Webinar:  Identifying and Meeting the Language Preferences of Health Plan Members

Date: Tuesday, September 11, 2018

Time: 12:30 – 2:00 EDT

 

This webinar will provide an overview of strategies health plans can use to assess and meet diverse language preferences. Speakers will share strategies for collecting language preference data and examples of how plans use this data to inform health plan operations, such as providing translation and interpretation services. Speakers will also share strategies for hiring and training health plan staff to provide linguistically and culturally competent services.

Featured Speakers:

• Marta Pereyra, Executive Director, Coalition of Limited English Speaking Elderly
• Albert Cardenas, Director, Customer Service, CalOptima
• Darci Graves, Special Assistant to the Director, CMS Office of Minority Health 

Registration Information:

After clicking the registration link hosted on https://www.resourcesforintegratedcare.com and completing the registration form, you will receive an email from do_not_reply@on24event.com containing event log-on information. The email also contains an attachment that, when opened, will save the event log-on information to an Outlook calendar.

On the day of the live event, please use the web link to join the webinar. You can access the platform using a computer, smart phone, or tablet. The audio portion of the presentation will automatically stream through your computer/device speakers. Please make sure that the volume on your speakers is turned up. Phone dial-in information will also be available during the live event if you are unable to listen to the audio through the computer/device speakers.

For individuals that will be away from a computer, smart phone, or tablet on the day of the live webinar event, please email RIC@lewin.com to request dial-in information.