viernes, 7 de diciembre de 2018

Weekly Enrollment Snapshot: Week 5

Centers for Medicare & Medicaid Services
CMS.gov News Room

FOR IMMEDIATE RELEASE
December 6, 2018
Contact: CMS Media Relations
(202) 690-6145 | CMS Media Inquiries

Weekly Enrollment Snapshot: Week 5

Week 5, Nov 25-Dec 1, 2018
In week five of the 2019 Open Enrollment, 773,250 people selected plans using the HealthCare.gov platform. As in past years, enrollment weeks are measured Sunday through Saturday.  Consequently, the cumulative totals reported in this snapshot reflect one fewer day than last year.
Every week during Open Enrollment, the Centers for Medicare & Medicaid Services (CMS) will release enrollment snapshots for the HealthCare.gov platform, which is used by the Federally-facilitated Exchanges and some State-based Exchanges. These snapshots provide point-in-time estimates of weekly plan selections, call center activity, and visits to HealthCare.gov or CuidadoDeSalud.gov.
The final number of plan selections associated with enrollment activity during a reporting period may change due to plan modifications or cancellations. In addition, the weekly snapshot only reports new plan selections and active plan renewals and does not report the number of consumers who have paid premiums to effectuate their enrollment.
Definitions and details on the data are included in the glossary.
HealthCare.gov Platform Snapshot
HealthCare.gov Platform Snapshot
Week 5: Nov 25 – Dec 1
Cumulative:  Nov 1-Dec 1
Plan Selections
773,250
3,198,163
New Consumers
224,132
812,263
Consumers Renewing Coverage
549,118
2,385,900
Consumers on Applications Submitted
1,071,125
5,126,236
Call Center Volume
701,277
2,676,812
Calls with Spanish Speaking Representative
45,786
181,704
HealthCare.gov Users
2,435,992
9,059,798
CuidadoDeSalud.gov Users
84,459
337,524
Window Shopping HealthCare.gov Users
200,172
909,749
Window Shopping CuidadoDeSalud.gov Users
6,707
26,052
HealthCare.gov State-by-State Snapshot 
The state-by-state Snapshot provides cumulative individual plan selections for the 39 states using the HealthCare.gov platform. Cumulative individual plan selections for the states using the HealthCare.gov platform include: 

 State
Cumulative Plan Selections Nov 1 – Dec 1
Alaska
7,065
Alabama
63,751
Arkansas
22,201
Arizona
55,090
Delaware
7,706
Florida
799,188
Georgia
182,018
Hawaii
7,806
Iowa
18,999
Illinois
100,218
Indiana
47,974
Kansas
35,783
Kentucky
30,172
Louisiana
29,802
Maine
23,809
Michigan
96,042
Missouri
77,912
Mississippi
35,445
Montana
15,529
North Carolina
184,891
North Dakota
8,184
Nebraska
38,407
New Hampshire
15,255
New Jersey
89,712
New Mexico
16,935
Nevada
31,068
Ohio
66,329
Oklahoma
51,169
Oregon
56,060
Pennsylvania
123,918
South Carolina
82,402
South Dakota
11,155
Tennessee
75,729
Texas
414,350
Utah
75,197
Virginia
100,457
Wisconsin
82,493
West Virginia
7,728
Wyoming
10,214
Glossary
Plan Selections: The cumulative metric represents the total number of people who have submitted an application and selected a plan, net of any cancellations from a consumer or cancellations from an insurer that have occurred to date. The weekly metric represents the net change in the number of non-cancelled plan sections over the period covered by the report.
Plan selections will not include those consumers who are automatically re-enrolled into a plan.
To have their coverage effectuated, consumers generally need to pay their first month’s health plan premium. This release does not report the number of effectuated enrollments.
New Consumers: A consumer is considered to be a new consumer if they did not have 2018 Exchange coverage through December 31, 2018 and had a 2019 plan selection.
Renewing Consumers: A consumer is considered to be a renewing consumer if they have 2018 Exchange coverage through December 31, 2018 and either actively select the same plan or a new plan for 2019.
Exchange: Generally, this report refers to 39 states that use the HealthCare.gov platform. The states using the HealthCare.gov platform for the individual market Exchange are Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Mississippi, Missouri, Montana, Nebraska, New Hampshire, New Jersey, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, and Wyoming.
HealthCare.gov States: The 39 states that use the HealthCare.gov platform for the 2019 benefit year, including the Federally-facilitated Exchanges and some State-based Exchanges.
Consumers on Applications Submitted: This includes a consumer who is on a completed and submitted application to the Exchange using the HealthCare.gov platform. If determined eligible for Exchange coverage, a consumer still needs to pick a health plan (i.e., plan selection) and pay their premium to get covered (i.e., effectuated enrollment). Because families can submit a single application, this figure tallies the total number of people on a submitted application (rather than the total number of submitted applications).
Call Center Volume: The total number of calls received by the call center for the 39 states that use the HealthCare.gov platform over the time period covered by the snapshot. Calls with Spanish speaking representatives are not included.
Calls with Spanish Speaking Representative: The total number of calls received by the call center for the 39 states that use the HealthCare.gov platform over the time period covered by the snapshot where consumers chose to speak with a Spanish-speaking representative. These calls are not included within the Call Center Volume metric.
HealthCare.gov Users or CuidadoDeSalud.gov Users: These user metrics total how many unique users viewed or interacted with HealthCare.gov or CuidadoDeSalud.gov, respectively, over the course of a specific date range. For cumulative totals, a separate report is run for the entire Open Enrollment period to minimize users being counted more than once during that longer range of time and to provide a more accurate estimate of unique users. Depending on an individual’s browser settings and browsing habits, a visitor may be counted as a unique user more than once.
Window Shopping HealthCare.gov Users or CuidadoDeSalud.gov Users: These user metrics total how many unique users interacted with the window-shopping tool at HealthCare.gov or CuidadoDeSalud.gov, respectively, over the course of a specific date range. For cumulative totals, a separate report is run for the entire Open Enrollment period to minimize users being counted more than once during that longer range of time and to provide a more accurate estimate of unique users. Depending on an individual’s browser settings and browsing habits, a visitor may be counted as a unique user more than once. Users who window-shopped are also included in the total HealthCare.gov or CuidadoDeSalud.gov user total.

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