The next Home Health, Hospice & DME Open Door Forum is scheduled for
Wednesday, April 3, 2019 PM at 2:00-3:00 PM Eastern Time (ET).
Please call at least 15 minutes prior to the forum start time.
**This Agenda is Subject to Change**
- Opening Remarks
Chair – Hillary Loeffler, Center for Medicare
Moderator – Jill Darling (OC)
- Announcements & Updates
- Update on the Round 2021 DMEPOS Competitive Bidding Program
a) See the Competitive Bidding Implementation Contractor website and CMS Round 2021 Fact Sheet
- Home Health PDGM claims processing instruction update
- HHCAHPS Survey Updates
a) HHCAHPS website: https://homehealthcahps.org
b) HHCAHPS information and assistance: HHCAHPS@rti.org
c) CMS contacts for HHCAHPS: homehealthcahps@cms.hhs.gov
- Updates and Announcements from the Home Health Quality Reporting Program
a) Guidance Updates
b) Understanding OASIS Function M & GG Item Coding Fact Sheet can be found on the Home Health Quality Reporting Training webpage at: https://www.cms.gov/Medicare/ Quality-Initiatives-Patient- Assessment-Instruments/ HomeHealthQualityInits/Home- Health-Quality-Reporting- Training.html
a) OASIS 2020
c) Reporting Update
d) Preview Reports for the July HHC
e) Updated Quality of Patient Care star rating artifacts for April 2019 HH Compare refresh are now available in the downloads section of the star ratings page at: https://www.cms.gov/Medicare/ Quality-Initiatives-Patient- Assessment-Instruments/ HomeHealthQualityInits/ HHQIHomeHealthStarRatings.html
- Updates to HQRP and Hospice Compare
a) Links to our webpages are:
b) HQRP webpage:
c) Hospice Compare:
- CAHPS Hospice Survey
a) For technical assistance, contact the CAHPS Hospice Survey Project Team: hospicecahpssurvey@HCQIS.org or 1-844-472-4621
b) To communicate with CMS staff about implementation issues: hospicesurvey@cms.hhs.gov
- Open Q&A
**DATE IS SUBJECT TO CHANGE**
Next Home Health, Hospice & DME ODF: TBA
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This Open Door Forum is open to everyone, but if you are a member of the Press, you may listen in but please refrain from asking questions during the Q & A portion of the call. If you have inquiries, please contact CMS at Press@cms.hhs.gov. Thank you.
Open Door Participation Instructions:
This call will be Conference Call Only.
To participate by phone: Persons participating by phone do not need to RSVP. TTY Communications Relay Services are available for the Hearing Impaired. For TTY services dial 7-1-1 or 1-800-855-2880. A Relay Communications Assistant will help.
Encore: 1-855-859-2056; Conference ID: 7983386
Encore is an audio recording of this call that can be accessed by dialing 1-855-859-2056 beginning 4 hour after the call has ended. The recording expires after 2 business days.
For ODF schedule updates and E-Mailing List registration, visit our website at http://www.cms.gov/ OpenDoorForums/.
Thank you.
The Provider Ombudsman for the New Medicare Card serves as a CMS resource for the provider community. The Ombudsman will ensure that CMS hears, understands, and resolves any implementation problems experienced by clinicians, hospitals, suppliers and other providers. Dr. Eugene Freund will be serving in this position. He will also communicate about the New Medicare Card to providers, and collaborate with CMS components to develop solutions to any implementation problems that arise. To reach the Ombudsman, contact: NMCProviderQuestions@cms.hhs. gov.
The Medicare Beneficiary Ombudsman and CMS staff will address inquiries from Medicare beneficiaries and their representatives through existing inquiry processes.
Visit Medicare.gov for information on how the Medicare Beneficiary Ombudsman can help you.
Thank you.
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