Overcoming Message Resistance | NLM

Disaster Information Management Research Center | NLM

Overcoming Message Resistance

10/23/2019 12:00 AM EDT

Source: Centers for Disease Control and Prevention (CDC). Published: 10/23/2019. This one-hour webinar from the Centers for Disease Control and Prevention (CDC)’s Emergency Partners Information Connection draws upon communication science, behavioral science, and the experiences of emergency responders to share best practices for overcoming message resistance. It reviews the principles of Crisis and Emergency Risk Communication (CERC), the psychology of a crisis, and the importance of messages and audiences. (Video or Multimedia)