viernes, 25 de octubre de 2019

RIC Briefs: Direct Care Workforce

From Our Partners

Resources for Integrated Care (RIC) Briefs: Direct Care Workforce

Nearly half of all individuals dually eligible for Medicare and Medicaid receive help with personal care, such as bathing, dressing, managing medication, and other long-term services and support (LTSS). Given the nature of these services, cultural competence – the ability to work effectively in cross-cultural situations – is a key part of establishing trust and respect between direct care workers and their clients.
RIC has developed the following briefs to help LTSS providers, administrators, and other stakeholders, support a diverse workforce that can meet the cultural needs and preferences of dually eligible individuals.
This brief provides strategies for assessing organizational cultural competence, supporting diversity across all levels of an organization, addressing linguistic competence, and engaging community partners.
This brief focuses on establishing and building on organizational policies to support cultural competence, using adult learner-centered training methods, and identifying setting- and community-appropriate training programs.
This brief includes approaches for inclusive hiring practices, supporting staff through an inclusive environment, and proving comprehensive training for direct care workers, supervisors, and administrators.

Related Resources: 

Questions? Contact RIC@Lewin.com.

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