Improve Patients' Experiences | Agency for Healthcare Research & Quality

Improve Patients' Experiences | Agency for Healthcare Research & Quality

Improve Patients' Experiences

Nationwide implementation of the CAHPS Hospital Survey has spurred many efforts to improve patients' experiences with care. Examples and information on these improvement strategies are available in the following resources.

Reports and Case Studies 

• The Re-engineered Discharge (RED) Toolkit
• The Guide to Patient and Family Engagement in Hospital Quality and Safety
• Improving Patient Experience in the Inpatient Setting 
• Improving Hospital Inpatient Nursing Care (PDF [  - 603.83 KB])
• Profiles of High-Performing Family- and Patient-Centered Academic Medical Centers 
• Go Guide — Transform Care in Six Steps: The Patient- and Family-Centered Care (PFCC) Methodology 
• Patient-Centered Care: What Does It Take? 
• Planetree's Patient-Centered Care Improvement Guide 

Page last reviewed December 2016
Page originally created April 2012

Internet Citation: Improve Patients' Experiences. Content last reviewed December 2016. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/cahps/surveys-guidance/hospital/improve/index.html