The accuracy of medical dispatch—a systematic review.

Bohm K, Kurland L. Scand J Trauma Resusc Emerg Med. 2018;26:94.

Medical dispatch is charged with deciding the level of acuity of out-of-hospital emergency situations and deploying appropriate emergency services. This systematic review found very little evidence about the accuracy of medical dispatch at identifying cardiac arrest, stroke, major trauma, or the medical priority of callers. The authors call for standardized measures of dispatch accuracy to guide further research.

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