Greater Focus on Credentialing Needed to Prevent Disqualified Providers From Delivering Patient Care.

Washington, DC: United States Government Accountability Office; February 2019. Publication GAO-19-6.

Gaps in responding to concerns about clinician competence can result in care failures. This report examined Veterans Health Administration (VHA) actions associated with National Practitioner Data Bank records and found variation in how organizations responded to that information including some instances where VHA facilities inappropriately hired providers. The Government Accountability Office makes seven recommendations to address this problem.

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