It's time to say sorry. | AHRQ Patient Safety Network

It's time to say sorry. | AHRQ Patient Safety Network

• Audiovisual
 
• Published June 2012

It's time to say sorry.

Coombes R. BMJ Podcast. June 1, 2012.

This podcast contains interviews discussing family and professional insights on how support for second victims and meaningful apology can address the emotional impact of medical errors.

Available atRelated news article

Related Resources

JOURNAL ARTICLE › STUDY

Patients and families as teachers: a mixed methods assessment of a collaborative learning model for medical error disclosure and prevention.

Langer T, Martinez W, Browning DM, Varrin P, Sarnoff Lee B, Bell SK. BMJ Qual Saf. 2016;25:615-625.

NEWSPAPER/MAGAZINE ARTICLE

Patient- and family-centered care: error disclosure and investigation.

Connor M, Wayman KI, Garcia C, Fischer PR; Consortium for Maximizing Family-Centered Care. Patient Saf Qual Healthc. September/October 2014;11:36,38-40,42.

JOURNAL ARTICLE › STUDY

Patients' and family members' views on how clinicians enact and how they should enact incident disclosure: the "100 patient stories" qualitative study.

Iedema R, Allen S, Britton K, et al. BMJ. 2011;343:d4423.

BOOK/REPORT

Talking with Patients and Families about Medical Error: A Guide for Education and Practice.

Truog RD, Browning DM, Johnson JA, Gallagher TH. Baltimore, MD: Johns Hopkins University Press; 2011. ISBN: 0801898048.

JOURNAL ARTICLE › STUDY

A new structure of attention? Open disclosure of adverse events to patients and their families.

Iedema R, Jorm C, Wakefield J, Ryan C, Sorensen R. J Lang Social Psychol. 2009;28:139-157.

View More